1. Order Processing Time
All orders will be processed and shipped within 1–3 business days (excluding weekends and holidays).
2. Delivery Area
We support worldwide shipping.
3. Shipping Methods and Delivery Time
Delivery Time: 7–15 business days
Logistics Methods
We automatically select the optimal shipping channel based on the order address, including but not limited to:
United States Postal Service (USPS) / UPS / FedEx (within the United States)
DHL Express / Aramex (international express)
EMS / ePacket (international standard delivery)
Actual delivery time may be delayed due to uncontrollable factors such as customs clearance, weather, and local logistics conditions.
4. Shipping Policy
All products enjoy free standard shipping by default.
5. Shipping Instructions
After your order is shipped, you will receive an email containing the tracking number.
Logistics information is usually updated within 1–3 business days.
6. Shipping Delay Instructions
The following situations may cause delays:
• Customs inspection
• Weather or flight issues
• Peak shipping periods during holidays
All delivery times are estimates and not guarantees.
7. Customs Duties and Taxes
International orders may incur customs duties or import taxes.
All costs are borne by the customer.
8. Address and Delivery Issues
Please ensure you fill in the correct shipping information:
The customer is responsible for any lost packages due to incorrect addresses or undeliverable items.
Once shipped, the order address cannot be changed.
9. Special Notes
This product is a personal care item.
It is recommended to check the packaging for integrity as soon as possible after signing for it.
Opened products are generally not eligible for return or exchange (except for quality issues).
10. Lost/Damaged Packages
Please contact us in the following situations:
• Lost package
• Damaged goods
We will assist in communicating with the logistics company to resolve the issue.
11. Contact Us
For any shipping-related questions, please contact:
Email: clear@Sqlformats.com